Elizabethtown Area Water Authority
211 W. Hummelstown St., Elizabethtown, PA  17022
Phone 717-367-7448
Fax 717-367-7496

Office Hours 7:30am - 4:00pm Monday - Friday

2014 Elizabethtown Area Water Authority

Water Payments

Payments for your water bill can be paid by Visa, MasterCard, Discover or electronic checks online from our website.  

The Authority accepts the following payments in person at our office: Cash, Check, Money Orders, Visa, MasterCard & Discover.

To pay your bill, click on the credit card

link below. (Convenience fee applies)

Emergency Notification

SWIFT 911 Emergency Notification Services allows the Authority to relay messages to public water customers via automated messaging.  This system is used to notify customers in the event of a water related emergency and routine procedures impacting water quality and / or availability.  Please click on SWIFT 911 Emergency Notification Services link to add your contact information to our emergency notification list.

Important Reminder to Residents

Regarding Your Bill and Payments:

Your water bill is mailed to you four times a year (quarterly).  The following is a schedule of when the bills will be mailed & when the bill is due:

The office hours of service are Monday - Friday 7:30 am - 4:00 pm excluding Holidays.

The drop box is located under the flag pole and is available 24 hours a day, 7 days a week outside the main entrance at 211 W. Hummelstown St., Elizabethtown, PA  17022.

Pay Bill
Special Announcements

EAWA is in the process of updating our system by replacing older meters with newer technology.  You may notice some fluctuation in your water usage as newer meters register more accurately.
MJT Residents
Beginning Monday, July 21st at 8:00am, you may experience lower water pressure for the next two weeks while maintenance is performed on the Indian Rock Rd water tank.  We apologize for the inconvenience and thank you for your patience.

2014 Elizabethtown Borough & West Donegal Township Rate Increase
On 4/14/14, the EAWA Board approved a rate increase for Elizabethtown Borough and West Donegal customers as part of our goal to equalize rates in our three districts by 2015-2016.  Click here to view the new rates.

2014 Mt. Joy Township Rate Increase
On 10/14/13, the EAWA Board approved a rate increase for Mt. Joy Township customers as part of our goal to equalize rates in our three districts by 2015 - 2016.  Most residential bills will increase by 12%.  Click here to read more about it.

2014 EAWA Customer Survey
Click here to participate in our customer survey.

Protect our Environment
Help protect the environment by disposing of your unwanted or expired medications by dropping them off at the Elizabethtown Borough Police Department or the Northwest Regional Police Department.  Click here to view information provided by both Police Departments.

Lancaster County residents can dispose of hazardous materials like paints, cleaners, motor oil, antifreeze, pesticides, herbicides, computers, TV’s, cell phones, fluorescent bulbs and more - free of charge at the Household Hazardous Waste facility, 1299 Harrisburg Pike, Lancaster, PA  17603.  Click here to view the Resident’s Guide to Recycling & Waste Disposal in Lancaster County.
Calendar of Events

Click on the Calendar to view EAWA’s current events.

Agendas & Minutes

Click on the notepad, to view Agendas and Minutes from the Work Sessions and the Board Meetings.

Swift 911

- Please list your account number on the memo line of your check to   receive proper credit and return your payment slip with your payment.  

- If you are using your bank’s online bill payment service, please list your   account number and have the check arrive prior to due date.

- Bills must be received in our office or in the drop box on the due date in   order to avoid late charges.  We do not honor post marked dates and are   not responsible for the mail service.  Payments are processed as soon as   they are received.  (Regulations page)

- In order to provide better customer service, please update us with any   changes to your billing address (if different from service address), phone   number(s) and email information for your water account.  In the event of   a meter malfunction or possible leak due to high usage, this information   allows us to contact you quicker than mailing a letter.  Your information   is not shared with any other sources.  

For water emergencies or to report a water main break after office hours, call


Bills Sent

Bills Due