Elizabethtown Area Water Authority
211 W. Hummelstown St., Elizabethtown, PA  17022
Phone 717-367-7448
Fax 717-367-7496

Office Hours 7:30am - 4:00pm Monday - Friday

2014 Elizabethtown Area Water Authority

Water Payments


Payments for your water bill can be paid by Visa, MasterCard, Discover or electronic checks online from our website.  


The Authority accepts the following payments in person at our office: Cash, Check, Money Orders, Visa, MasterCard & Discover.


To pay your bill, click on the credit card

link below. (Convenience fee applies)





Important Reminder to Residents

Regarding Your Bill and Payments:


Your water bill is mailed to you four times a year (quarterly).  The following is a schedule of when the bills will be mailed & when the bill is due:












The office hours of service are Monday - Friday 7:30 am - 4:00 pm excluding Holidays.


The drop box is located under the flag pole and is available 24 hours a day, 7 days a week outside the main entrance at 211 W. Hummelstown St., Elizabethtown, PA  17022.


Pay Bill
Special Announcements

EAWA is in the process of updating our system by replacing older meters with newer technology.  You may notice some fluctuation in your water usage as newer meters register more accurately.

2015 Mt. Joy Township Rate Increase
On 11/5/14, the EAWA Board approved a rate increase for Mt. Joy Township customers as part of our goal to equalize rates in our three districts by 2016.  Click here to view all the rates.

Improved Website
Check out our improved website!  More tabs have been added at the top of the website to make it easier and quicker for you to locate items.
 
2014 EAWA Customer Survey
The survey closed as of August 4, 2014.  Thanks to everyone who participated.  Your feedback is important to us as we endeavor to improve our service.  Click here to view the survey results.

Taste Test Results
Click here to read “What a taste test of Elizabethtown’s water reveals” written by Jeff McCloud (Borough Board member) on his blog, Chronicling Elizabethtown.  As a way to assist in educating our customers, EAWA has provided information on common drinking water problems and solutions.  Click here to view the information.  

Protect our Environment
Help protect the environment by disposing of your unwanted or expired medications by dropping them off at the Elizabethtown Borough Police Department or the Northwest Regional Police Department.  Click here to view information provided by both Police Departments.

Lancaster County residents can dispose of hazardous materials like paints, cleaners, motor oil, antifreeze, pesticides, herbicides, computers, TV’s, cell phones, fluorescent bulbs and more - free of charge at the Household Hazardous Waste facility, 1299 Harrisburg Pike, Lancaster, PA  17603.  Click here to view the Resident’s Guide to Recycling & Waste Disposal in Lancaster County.

- Please list your account number on the memo line of your check to   receive proper credit and return your payment slip with your payment.  


- If you are using your bank’s online bill payment service, please list your   account number and have the check arrive prior to due date.


- Bills must be received in our office or in the drop box on the due date in   order to avoid late charges.  We do not honor post marked dates and are   not responsible for the mail service.  Payments are processed as soon as   they are received.  (Regulations page)


- In order to provide better customer service, please update us with any   changes to your billing address (if different from service address), phone   number(s) and email information for your water account.  In the event of   a meter malfunction or possible leak due to high usage, this information   allows us to contact you quicker than mailing a letter.  Your information   is not shared with any other sources.  

Bills Sent

Bills Due

12/31/14

1/30/15

3/31/15

4/30/15

6/30/15

7/31/15

9/30/15

10/31/15

12/31/15

1/29/16



For water emergencies or to report a water main break after office hours, call

717-286-6475.

Safety Concern of Residents


When we call to replace or check your meter, our technicians will arrive in a similar vehicle pictured below with the EAWA decal. The technician(s) will have an EAWA logo on his/her shirt and should have their ID badge.  


If you have any questions or concerns, please contact our office at

717-367-7448.